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Say no to fakes! CHATVAPER offers only authentic vaping products in Australia.
Say no to fakes! CHATVAPER offers only authentic vaping products in Australia.

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About Us – Chatvaper

Sydney at the Heart of It All. Our story is proudly rooted in Sydney. By operating our local warehouse, we’ve eliminated the uncertainty of overseas orders. Customers know their products are: Genuine and fresh – direct from trusted sources. Delivered fast – express in 1–3 days, standard in 5–7. Reliable – no customs delays, no unnecessary risks.

Our Philosophy

 

At Chatvaper, our philosophy is simple: make vaping easier, more enjoyable, and always fair.

We know how frustrating it can be to jump between different brand websites, compare endless prices, and still wonder if you’re getting the best deal. That’s why we’ve done the hard work for you.

By partnering only with trusted global brands and carefully curating our range, we bring together the highest-quality products under one roof—right here in Australia. No hidden costs, no inflated prices. Just genuine products at fair, customer-first pricing, every time.

With Chatvaper, you don’t have to compromise on choice, quality, or value. We make vaping simple, transparent, and affordable, so you can focus on what really matters—enjoying the experience.

Warehousing

This is our daily order preparation zone, where products are carefully organized before dispatch. All shipments are managed from a secure and stable warehouse in Sydney, ensuring fast and reliable delivery.
Partnerships - We work with a network of long-term, trusted partners across different regions. Being able to meet the diverse needs of our customers through these strong collaborations is the most rewarding part of what we do.

We deliver both retail and wholesale solutions with efficiency and reliability. Our customers benefit from premium-quality products, competitive pricing, and the flexibility to meet the diverse needs of the Australian vaping market.

CUSTOMER SERVICE

Please be assured that customer experience is always a top priority for CHATVAPER, our customer service team 24 hours on the live chat to answer the question as soon as possible so we hope our customers will enjoy our products as much as we enjoy making them available to you. We will always work hard to continue providing high-quality and provide friendly customer service to you guys Remember any question please contact us on live chat or email

WARNING

We will do everything we can to ensure that underage(UNDER 18) cannot access and purchase our products. We completely reduce the possibility of minors ordering from our website by introducing a verification system, and customers need to identify their age before receiving their first order

TIPS

From 1 October 2021, all nicotine vaping products, such as nicotine e-cigarettes, nicotine pods and liquid nicotine, are Schedule 4 (prescription only) medicines. Consumers require a prescription for all purchases of nicotine vaping products. This includes purchases from Australian pharmacies and overseas.If vaping is right for you, you shouldn’t have any problems getting a prescription for nicotine.